Connect DirectCommunications Inc. · Since 2008

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We focus on the buildings we know best: apartment buildings managed by property managers, plus commercial spaces across New York and New Jersey. For private houses, see smart homes.

Service & takeover

Service and takeover of all your building's systems

Already have systems from another installer? We take over and service what is there, handle service calls quickly and upgrade old systems, so management has one company for cameras, intercoms, access control, alarms and wiring.

In business since 2008 · 18 years serving buildings

  • We take over existing systems

    Cameras, intercoms, access control, alarms and wiring, no matter who installed them.

  • Fast service calls

    Call, WhatsApp or send a request and we handle it quickly. Many computer and camera software issues get fixed on the spot with ScreenConnect remote support.

  • Upgrades for old systems

    When equipment is outdated we upgrade it. Older intercoms can often be upgraded without redoing the wiring.

  • One company for the building

    One number for cameras, intercoms, access control, alarms and wiring.

How a takeover works

  1. 01

    Tell us what you have

    Call, WhatsApp or send a service request with the address and what is not working.

  2. 02

    We come out and check it

    Our tech looks at what is installed, whoever put it in, and gets it working.

  3. 03

    One company from then on

    We handle the service calls and recommend upgrades for old equipment when they make sense.

We service all major systems

Ubiquiti UniFiDigital WatchdogKeyscanNice ELAN
Training & certificationsCertified Nice ELAN dealertrainedtrainedKeyscan trained
Apartment building entrance with door panel

Property managers & multifamily

Systems that make buildings easier to run

Brooklyn property managers and multifamily buildings are our main customers. We handle the entrance, the hallways and the network behind them, so you have one number to call.

  • Video intercoms tenants answer on their phone
  • Cameras with easy playback for supers and managers
  • Key fobs for entrances, laundry, gyms and mailrooms
  • Tenant guides you can send instead of explaining by phone
  • Service requests with super and access details included
Older building entry door with a new Akuvox touchscreen intercom panel mounted beside itOlder building, new intercom
Close-up of the new Akuvox touchscreen panelAfter

Upgrade your old building's intercom

A modern intercom, without rewiring the building

Older buildings can be upgraded at low cost. We replace the old entrance panel with a new Akuvox touchscreen, and tenants get the Akuvox app on their phones for a small monthly fee.

  • Tenants take video calls from the door on their phone
  • They open the door right from the app
  • No need to redo the building's wiring
  • An easy upgrade for older buildings

Photos: an Akuvox panel we installed at a Brooklyn building.

Virtual doorman

Virtual doorman service, with our partner Carson

No doorman on staff? Carson's live remote doorman team answers your building's intercom 24/7 for visitors and deliveries. We install the building intercom, and it rings to Carson's virtual doorman.

Our partner

Live remote doorman and resident app for NYC buildings

Virtual doorman with Carson →
Glass entrance doors of a commercial building

Commercial

Clean infrastructure for offices and stores

For offices, stores and mixed-use buildings, we install the cabling, network and security systems that keep the business running.

  • Structured cabling and organized racks
  • Wired networks and Wi-Fi
  • Cameras, card access and alarm systems
  • Background music, TVs and conference room AV
  • Phone and elevator lines

Need a technician?

Send a service request with your building and access details, or call us now.

Remote supportText 347-538-8306WhatsApp us