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Hikvision support

If your building has Hikvision cameras, the recorder (NVR/DVR) keeps the video. On a computer, use Hikvision's free iVMS-4200 software for live view, playback and downloading clips. On your phone, use the Hik-Connect app.

Apps & downloads

iVMS-4200Free Hikvision desktop software (Windows; a Mac version with live view and playback).
Hik-ConnectPhone app. See the Hik-Connect page.

How to

Install iVMS-4200 and find the user manual
  1. Open the iVMS-4200 page on hikvision.com.
  2. Download the Windows version (or iVMS-4200 Mac) and install it.
  3. The same page has the official User Manual for iVMS-4200 with playback and download steps.
  4. Need your recorder added? Contact us and we'll set it up with you.
Official instructions →

Still stuck?

Contact Connect Direct support and we'll walk you through it.

support@connectdirectinc.com718-705-8228WhatsApp
Remote supportText 347-538-8306WhatsApp us