Akuvox support
Akuvox is the intercom at your building's entrance. When a visitor presses your name, the call rings the SmartPlus app on your phone (or your indoor monitor). You can see and talk to them, open the door, and send visitor keys (a QR code or PIN) right from the app.
Apps & downloads
Akuvox SmartPlusTenant and property manager app: answer calls, open doors, temp keys.
How to
Answer the intercom and open the door
- When a visitor calls, answer the call in SmartPlus.
- Tap Unlock on the call screen to open the door.
- If your building has more than one door, pick the door from the list.
- Tap Hang Up to end the call. Use Mute to silence your microphone.
Give a visitor a temp key (QR code or PIN)
- Tap + Temp Key on the home page, or go to Me > Authorization > Temp Keys.
- Tap +Temp Key and enter the visitor's name.
- Choose the Repeat Mode (Never, Daily or Weekly), the door(s), and the time it's valid.
- Tap Submit, then Share Key to send it by text, email or another app.
Give a delivery person a one-time code
- Go to Me > Authorization > Temp Keys.
- Tap + Quick Create Temp Key (Delivery Temp Key). A PIN is created automatically.
- Copy and share it with the courier.
How visitors use a temp key at the door
- QR code: tap Temp Key on the door panel's screen and hold the QR code up to its camera.
- PIN: tap PIN on the door panel's screen and enter the code. The door opens automatically.
Still stuck?
Contact Connect Direct support and we'll walk you through it.